Privacy Policy
Privacy Policy
Effective Date: October 1, 2025
Last Updated: October 1, 2025
Introduction
City of Ann Arbor (“we,” “us,” or “our”) operates https://cityofannarbor.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our blog, or make purchases through our online store.
Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
When you make a purchase or interact with our Site, we may collect:
- Personal Information: Name, email address, mailing address, phone number, and payment information
- Account Information: Username, password, and preferences if you create an account
- Communication Data: Information you provide when contacting us or subscribing to our blog
Information Collected Automatically
When you visit our Site, we automatically collect certain information:
- Usage Data: Pages visited, time spent on pages, links clicked, and browsing behavior
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies (see “Cookies” section below)
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your purchases, including payment processing and order delivery
- Marketing and Promotions: To send you promotional materials, newsletters, and updates about our products and services
- Site Improvement: To understand how visitors use our Site and improve user experience
- Customer Service: To respond to your inquiries and provide customer support
- Analytics: To analyze Site traffic and user behavior through Google Analytics
- Advertising: To deliver targeted advertisements through Google AdWords and Reddit
Marketing Communications
When you make a purchase through our store, we use your contact information for marketing and promotional purposes. This may include:
- Email newsletters about new products and special offers
- Promotional campaigns and exclusive deals
- Updates about our blog content and services
You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Third-Party Services
We use the following third-party services that may collect information:
Google Analytics
We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services.
For more information on Google Analytics’ privacy practices, visit: https://policies.google.com/privacy
Google AdWords
We use Google AdWords for advertising purposes. Google may use cookies to serve ads based on your prior visits to our Site.
We use Reddit for advertising purposes, which may involve tracking pixels and cookies to measure ad performance and deliver targeted advertising.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors use our Site
- Advertising Cookies: Used to deliver relevant advertisements
Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, email delivery)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
City of Ann Arbor
Email: [your-email@cityofannarbor.com]
Address: [Your Physical Address]
Phone: [Your Phone Number]
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information above.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access, correct, or delete your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your information includes consent, contract performance, legal obligations, and legitimate interests.
